| Posted date | 14th October, 2026 | Last date to apply | 29th November, 2026 |
| Country | Pakistan | Locations | Karachi |
| Category | Tender | ||
| Type | Tender | Position | 1 |
SECTION D – ELIGIBILITY AND QUALIFICATION REQUIREMENTS
D.1 Objective
The purpose of this section is to establish minimum technical qualifications for bidders seeking to design, develop, integrate and maintain the proposed solution.
These requirements shall be evaluated alongside the legal, financial and administrative eligibility conditions established by the Procurement Department.
D.2 Relevant Organizational Experience
The bidder shall demonstrate proven experience in the design, development, implementation and maintenance of enterprise-grade digital systems.
Relevant experience may include:
- Citizen service delivery and facilitation systems.
- Grievance redressal and case management platforms.
- Government or public-sector information systems.
- Call-center and contact-center integration.
- Accessibility-focused applications and assistive technology.
- Multi-department workflow automation.
- API-based enterprise integration.
- Secure cloud or on-premises application deployment.
The bidder shall submit documentary evidence of completed or substantially implemented projects, including client references, scope, duration, technology stack and acceptance or completion certificates where available.
D.3 Technical Team Requirements
The bidder shall provide an appropriately qualified project team.
|
Position |
Minimum Expected Competency |
|
Project Manager |
Software implementation, stakeholder coordination, planning and risk management |
|
Position |
Minimum Expected Competency |
|
Solution Architect |
Enterprise architecture, APIs, databases, integration and scalability |
|
Business Analyst |
Requirements engineering, process mapping and SRS preparation |
|
Backend Developer |
Secure server-side development, databases and API implementation |
|
Frontend Developer |
Responsive interfaces, usability and accessible application development |
|
UI/UX and Accessibility Specialist |
Accessible design, assistive technologies and usability testing |
|
Integration Engineer |
REST APIs, webhooks, authentication and third-party integration |
|
QA/Test Engineer |
Functional, integration, regression and automated testing |
|
DevOps/Infrastructure Engineer |
Deployment, CI/CD, monitoring, backups and disaster recovery |
|
Cybersecurity Specialist |
Secure development, vulnerability assessment and application security |
|
Database Specialist |
Data modelling, optimization, migration and recovery |
|
Training and Support Specialist |
User training, technical documentation and operational support |
|
Telephony / Contact-Centre Engineer |
PABX and IP telephony, IVR, call routing, queues and call-recording configuration |
The bidder shall identify the proposed personnel, their roles, qualifications, relevant experience and availability. Subcontracting is not permitted under this tender (Clause B.2).
D.4 Technical Capability Evidence
The technical proposal shall include:
- Company profile and relevant project portfolio.
- Proposed team structure and CVs.
- Technology stack and architectural capabilities.
- Software development methodology.
- Quality assurance and testing practices.
- Cybersecurity and data protection practices.
- Accessibility implementation experience.
- Maintenance and technical support capacity.
- Relevant certifications, where available and applicable.
D.5 Technical Qualification Conditions
The bidder shall demonstrate its ability to deliver all mandatory technical requirements and manage dependencies involving multiple agencies or service providers.
Any minimum project-count, experience-duration, certification or staffing threshold used as a pass/fail requirement shall be specified in the approved Bid Data Sheet or Technical Evaluation Matrix before issuance of the tender.
D.6 Legal, Financial and Administrative Eligibility (Pass/Fail)
Each of the following requirements is assessed on a pass/fail basis. A bid that fails any requirement will not be scored.
|
Sr. |
Requirement |
Evidence required in Technical Proposal |
|
1 |
Legal entity registered in Pakistan |
Certificate of incorporation (SECP) or certificate of registration of firm |
|
2 |
Registered for income tax and on the FBR Active Taxpayers List |
NTN certificate and current ATL status printout |
|
3 |
Registered with the Sindh Revenue Board for Sindh Sales Tax on Services |
SRB registration certificate |
|
4 |
At least two (2) years in software development |
Registration documents and company profile |
|
5 |
Average annual turnover of at least Rs. 2 million over the last three financial years |
Audited financial statements or income tax returns for the last three financial years |
|
6 |
At least one (1) similar project, as described in Section D.2, completed in the last five (5) years, of value not less than Rs. 2 million |
Form 3 with completion certificate, client letter or contract |
|
7 |
Not blacklisted or debarred by any government body, donor or organization |
Affidavit on non-judicial stamp paper |
|
8 |
CVs for every position in Section D.3 |
Form 4 and signed CVs |
|
9 |
No "non-compliant" response against any mandatory requirement |
Form 5 |
|
10 |
Bid submitted by a single firm, with no joint venture or subcontracting |
Form 1 and Form 6 |
|
11 |
Bid signed by an authorised person |
Board resolution or power of attorney |
|
12 |
Bidder Declaration signed |
Form 6 |
LAS may verify any information provided. Information found to be false or materially inaccurate will lead to disqualification.